iStorage Networks Warranty

iStorage Networks Warranty Advantage

At iStorage Networks, we know that your company’s most critical assets are stored on the disk drives we ship. It is our goal to win your business by making you feel confident that our hard drives are worthy of storing your data.

We don’t want you to feel as if our 1-Year Warranty is a feature we hope you purchase and forget about.

All iStorage Networks Disk Drives come with a 1-Year Advanced Exchange Warranty with the features below:

Online Warranty Tracking Click Here to Test or Submit an Actual Claim

You can check the warranty expiration date of any of our disk drives online, and then fill out a replacement request form. You will never have to talk to a support representative to get a replacement drive that fails due to excessive grown defects and out-of-spec SMART parameters.

Warranty ID Stickers

We supply warranty stickers that you can apply to disk drives during installation. The warranty stickers provide the iStorage Advantage Warranty Hotline and Service Expiration Date: 855-RMA-DISK Resellers: We do not apply these stickers to drives, so you can discard them to preserve your direct customer relationship. Warranty is NOT VOIDED if you chose to discard the stickers.

New or Exensively Tested Products

All disk drives that we ship are either new (if still in production) or recertified to the manufacture’s original specifications (if out of production.) Recertified drives are verified to: Have 0 Grown Defects in the G-List SMART Parameters within OEM Spec Pass at least 3 hours of random read/write/verify testing without throwing any 01 (Recoverable) or 03 (unrecoverable) Sense Keys.

Advanced Exchange Service

When drive failures occur, iStorage Networks ships replacement drives before requiring the return of the old units. This saves time, money, and aggravation of finding suitable return packaging as our shipping containers are designed to be re-used.